Overview
- ITIL® 4 Specialist High-velocity IT course is designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity
- It will help aspiring organizations to operate in a similar way to successful digitally-native
- Through a blend of hands-on labs and interactive lectures, you will be able to use working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic
- The focus of these practices and technologies is on the rapid delivery of products and services to obtain maximum value.
Learning Objectives
After completion of this course; you will learn following:-
- Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
- Understand the digital product lifecycle in terms of the ITIL® operating
- Understand the importance of the ITIL® guiding principles and other fundamental concepts for delivering high-velocity
- Know how to contribute to achieving value with digital products.
Target Audience
Job roles that can take up ITIL® v4 training include, but are not limited to:
- Candidate working as IT
- Candidate working as practitioners involved in Digital services
- Candidate working in digital transformation
- Candidate working within or towards high velocity environments.
The Main Topic of the Course
- Module 1: Course Introduction
- Module 2: Introduction to High-Velocity IT
- Module 3: High-Velocity IT Approaches
- Module 4: High-Velocity IT Operating Models
- Module 5: ITIL Building Blocks for High-Velocity IT
- Module 6: High-Velocity IT Culture
- Module 7: Supporting Models and Concepts for Purpose
- Module 8: Supporting Models and Concepts for People
- Module 9: Supporting Models and Concepts for Progress
- Module 10: High-Velocity IT Objectives and Techniques
- Module 11: Techniques for Valuable Investments
- Module 12: Techniques for Fast Developments
- Module 13: Techniques for resilient Operations
- Module 14: Techniques for Co-created Value
- Module 15: Techniques for Assured Conformance
Course Prerequisites
- ITIL® Foundation Certificate in IT Service Management OR
- ITIL® 4 Managing Professional Transition Certificate
- Training through an Accredited Training Organization
Exam Prerequisites
It is recommended that participants have at least 3 years of experience in working for an IT-based company, but not mandatory
Course Outlines and Training Plan
Course Outlines :
- REST APIs
- Service Architecture & Availability
- Introducing Exadata Cloud Service
- Storage Configuration & Management Details
- Migrating to Exadata Cloud Service
- Simple Web-Based Provisioning & Management
- Management Responsibilities
- Service Configuration Options & Service Connection Options
- Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
- Understand the digital product lifecycle in terms of the ITIL ‘operating model’
- Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
- Know how to contribute to achieving value with digital products
- Foundation recap
- Fundamentals concepts from HVIT
- HVIT and SVS
- Principles and models of HVIT
- Introduction to techniques and practices
- Techniques and practices – Valuable investments
- Techniques and practices – Fast development – Part 1
- Techniques and practices – Fast development – Part 2
- Techniques and practices – Resilient operations – Part 1
- Techniques and practices – Resilient operations – Part 2
- Techniques and practices – Co-created value
- Techniques and practices – Assured conformance
