Introduction
The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation.
A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.
5 Benefits
- Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System;
- Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;
- Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;
- Improve strategy communication by using the Balanced Scorecard Management System;
- Obtain premium recognition as a Certified Balanced Scorecard Management System Professional by completing a unique international learning program.
Learning objectives
- Comprehend fundamentals of a Performance Management System;
- Transpose the organizational strategy into a Balanced Scorecard Management System;
- Learn how to integrate the components of a Balanced Scorecard Architecture;
- Differentiate between objectives, KPIs, and initiatives;
- Understand KPI selection and KPI documentation;
- Optimize the data gathering process.
Evaluation
The certification process is finalized only when you complete all 3 stages of the learning experience. Nonetheless, you will receive a:
- Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
- Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
- Certified Balanced Scorecard Management System Professional diploma (hard copy): after you have successfully completed all 3 stages of the learning experience.
We strongly advise to ensure your Certified Balanced Scorecard Management System Professional title, as this certifies the skills and knowledge related to the Balanced Scorecard.
1- Performance Management System
Balanced Scorecard – Performance Management tool
- What is Balanced Scorecard?;
- Balanced Scorecard structure and elements;
- The role of the Balanced Scorecard;
- 10l to implement a Balanced Scorecard Management System.
Demonstrate performance leadership
- Clarify mandate for improvement;
- Enlist leadership support;
- Build project competency.
Performance Management Audit
- Strategy and business planning;
- Performance measurement;
- Performance improvement;
- Performance culture;
- Employee performance.
Formulate Organizational Strategy
- Defining strategy;
- Vision and mission statement;
- Organizational values;
- Value drivers;
- Goals and Objectives.
2- Understanding the BSC Management System
Structure Organizational Strategy
- Desired State of Evolution;
- Strategy Map;
- Scorecard;
- Dashboard;
- KPI Documentation;
- Portfolio of Initiatives;
- Initiative Description.
Integrate strategy to organizational system
- Performance measurement;
- Project management;
- Innovation management;
- Budgeting;
- Human capital;
- Process management;
- Quality management;
- Risk management;
- Stakeholder management.
Drive strategy implementation
- Project reporting;
- Process audits;
- KPIs/metrics monitoring;
- KRIs monitoring.
3-Implementing and using a BSC
Ensure competency and capabilities maturity
- Business acumen improvement;
1 Competencies;
2 Capabilities;
3 Mindset;
- Organisational competencies maturity development.
Manage performance
- Data gathering;
- Data analysis;
- Performance reporting;
- Performance reviews;
- Benchmarking.
Learn and recalibrate
- Insights Generation;
- Decision Making Process;
- Strategy Recalibration;
- Action items implementation & monitoring;
- Modelling Strategy.
Nurture a Performance Culture
- Communication;
- Education;
- Engagement;
- Gamification;
- Compensation.
Review and Certification Exam
- Course review;
- Certification Exam.
