{"id":21529,"date":"2024-03-31T13:51:48","date_gmt":"2024-03-31T10:51:48","guid":{"rendered":"https:\/\/esi.edu.sa\/?post_type=courses&p=21529"},"modified":"2026-02-10T17:00:58","modified_gmt":"2026-02-10T14:00:58","slug":"certified-supplier-performance-professional","status":"publish","type":"courses","link":"https:\/\/esi.edu.sa\/en\/courses\/certified-supplier-performance-professional\/","title":{"rendered":"Certified Supplier Performance Professional"},"content":{"rendered":"

Introduction\u00a0<\/strong><\/h3>\n

The training course is designed to develop the key competencies necessary to efficiently manage and growth the suppliers\u2019 performance and optimize the relationship with buyers and other procurement stakeholders. Moreover, participants will benefit from a powerful learning experience mixing practical information delivery with well-designed practical activities and study cases, constantly stimulating the interaction between participants and knowledge sharing.<\/p>\n

As a key differentiator, the course provided by The KPI Institute focuses on a practice-related side of suppliers\u2019 management, using a comprehensive KPIs development and monitoring framework, backed up by a ready-to-use performance toolkit.<\/p>\n

Benefits\u00a0<\/strong><\/h3>\n
    \n
  • Efficiently manage the procurement activity area, based on an thorough understanding of the supplier relationship dynamics;<\/li>\n
  • Take adequate measures reflect the company competitive advantage in developing and proper usage of supplier selection and evaluation tools;<\/li>\n<\/ul>\n
      \n
    • Have a significant contribution as part of the team involved in procurement and strategic sourcing areas;<\/li>\n
    • Generate value for your business by applying a modern performance management framework;<\/li>\n
    • Enhance your practical learning experience by getting full access to a variety of relevant resources and ready-to use tools designed to help you attain outstanding results.<\/li>\n<\/ul>\n

      objectives :<\/strong><\/h3>\n

      At the end of this course you will be able to:<\/p>\n

        \n
      • Develop and implement a supplier selection process based on company competitive advantage;<\/li>\n
      • Use different supplier segmentation models;<\/li>\n
      • Identify risks and develop response strategies related to the management of suppliers\u2019 relationships;<\/li>\n
      • Select relevant KPIs to monitor and improve your supply chain performance;<\/li>\n
      • Implement a rigorous supplier relationship strategy capable to generate added value at the entire organizational level.<\/li>\n<\/ul>\n

        \u2013 Supplier performance context<\/h3>\n

        Understanding supplier performance<\/strong><\/h4>\n
          \n
        • The importance of performance in managing suppliers;<\/li>\n
        • Elements of performance management architecture in supplier management;<\/li>\n
        • Stakeholders involved in supplier management;<\/li>\n
        • Supplier performance as an organizational process.<\/li>\n<\/ul>\n
          \n

          Supplier selection<\/strong><\/h4>\n
            \n
          • Supplier selection process;<\/li>\n
          • Suppliers selection requirements and criteria development;<\/li>\n
          • Supplier selection methods and tools;<\/li>\n
          • Supplier evaluation;<\/li>\n
          • Success factors in supplier selection process.<\/li>\n<\/ul>\n

            Supplier relationship design<\/strong><\/h4>\n
              \n
            • Key elements of purchasing \u2013 procurement \u2013 strategic sourcing;<\/li>\n
            • Strategic sourcing approach of suppliers;<\/li>\n
            • Supplier panel development and management;<\/li>\n
            • Supplier segmentation models.<\/li>\n<\/ul>\n

              \u00a0– Contracting and performance monitoring\u00a0<\/strong><\/h3>\n

              Supplier contracting<\/strong><\/h4>\n
                \n
              • Challenges in drafting contracts;<\/li>\n
              • \u00a0Risk identification in the contracting process;<\/li>\n
              • \u00a0Positioning strategies when negotiating with suppliers;<\/li>\n
              • Contract management: key tasks and responsibilities;<\/li>\n
              • Steps to set up successful contracts.<\/li>\n<\/ul>\n

                Performance through Service \u00a0Level Agreements<\/strong><\/h4>\n
                  \n
                • SLA success factors (service and management);<\/li>\n
                • SLAs requirements setting;<\/li>\n
                • SLAs objectives;<\/li>\n
                • Building the SLA based on company competitive advantage.<\/li>\n<\/ul>\n

                  Sourcing KPIs to generate suppliers\u2019 performance<\/strong><\/h4>\n
                    \n
                  • Definition and usability of KPIs;<\/li>\n
                  • KPIs and metrics selection;<\/li>\n
                  • \u00a0KPI selection sources;<\/li>\n
                  • \u00a0KPI selection techniques;<\/li>\n
                  • \u00a0KPI target setting;<\/li>\n
                  • \u00a0KPI documentation as a key success factor.<\/li>\n<\/ul>\n

                    Supplier performance monitoring<\/strong><\/h4>\n
                      \n
                    • \u00a0Scorecards and Dashboards development process;<\/li>\n
                    • \u00a0Setting objectives and clusters for a supplier scorecard.<\/li>\n<\/ul>\n

                      – Supplier performance management<\/h3>\n

                      Supplier Relationship Management (SRM)<\/strong><\/h4>\n
                        \n
                      • \u00a0The reasons for supplier performance management;<\/li>\n
                      • \u00a0Challenges in SRM: cost of poor quality;<\/li>\n
                      • \u00a0Collaborative approach in developing strategic partnerships;<\/li>\n
                      • \u00a0SRM Governance;<\/li>\n
                      • \u00a0Krause and Handfield Model of SRM;<\/li>\n
                      • \u00a0Assessing the SRM maturity level of an organization.<\/li>\n<\/ul>\n

                        Supplier performance evaluation\u00a0<\/strong><\/h4>\n
                          \n
                        • \u00a0Internal capability for managing supplier evaluation;<\/li>\n
                        • \u00a0Key aspects of supplier performance evaluation;<\/li>\n
                        • \u00a0Performance evaluation criteria development;<\/li>\n
                        • \u00a0Evaluation methods;<\/li>\n
                        • \u00a0Managing non-conformances;<\/li>\n
                        • \u00a0Supplier performance reviews.<\/li>\n<\/ul>\n

                          Risks and communication management with suppliers\u00a0<\/strong><\/h4>\n
                            \n
                          • \u00a0Risk management process;<\/li>\n
                          • \u00a0Risk analysis;<\/li>\n
                          • \u00a0Key Risk Indicators;<\/li>\n
                          • \u00a0Risk intervention plan;<\/li>\n
                          • \u00a0Supplier communication framework.<\/li>\n<\/ul>\n

                            Review and certification exam\u00a0<\/strong><\/h4>\n
                              \n
                            • \u00a0Crouse review;<\/li>\n
                            • \u00a0Best practices in supplier performance;<\/li>\n
                            • \u00a0Future actions for performance improvement;<\/li>\n
                            • \u00a0Certification Exam.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":202,"featured_media":21530,"template":"","course_category":[75],"class_list":["post-21529","courses","type-courses","status-publish","has-post-thumbnail","hentry","course_category-kpi-en","infinite-scroll-item","no-featured-image-padding"],"acf":[],"_links":{"self":[{"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/courses\/21529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/types\/courses"}],"author":[{"embeddable":true,"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/users\/202"}],"version-history":[{"count":8,"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/courses\/21529\/revisions"}],"predecessor-version":[{"id":34126,"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/courses\/21529\/revisions\/34126"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/media\/21530"}],"wp:attachment":[{"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/media?parent=21529"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/esi.edu.sa\/en\/wp-json\/wp\/v2\/course_category?post=21529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}