{"id":21516,"date":"2024-03-31T12:58:19","date_gmt":"2024-03-31T09:58:19","guid":{"rendered":"https:\/\/esi.edu.sa\/?post_type=courses&p=21516"},"modified":"2026-02-10T17:01:38","modified_gmt":"2026-02-10T14:01:38","slug":"certified-performance-audit-professional-and-practitione","status":"publish","type":"courses","link":"https:\/\/esi.edu.sa\/en\/courses\/certified-performance-audit-professional-and-practitione\/","title":{"rendered":"Certified Performance Audit Professional and Practitione"},"content":{"rendered":"

Introduction\u00a0<\/strong><\/h3>\n

The Performance Maturity Model Framework embeds in its development over 8 years of research in the field of performance architecture development and the use of maturity models for capability maturity levels diagnosis.<\/p>\n

This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management. It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level<\/p>\n

Key business benefits\u00a0<\/strong><\/h3>\n
    \n
  • Ensure you have the right tools, processes and people in the right place for your Performance Management System;<\/li>\n
  • Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one;<\/li>\n
  • Maximize the added value generated by your Performance Management System, by elevating current practices to best practices;<\/li>\n
  • Educate stakeholders to be oriented towards continuous learning and improving;<\/li>\n
  • Justify investments in process improvement.<\/li>\n<\/ul>\n

    Learning objectives\u00a0<\/strong><\/h3>\n
      \n
    • Understand how to deploy and conduct a performance audit process;<\/li>\n
    • Learn how to use the\u00a0Performance Maturity Model Framework<\/strong>\u00a0as part of the audit methodology;<\/li>\n
    • Develop the ability to interpret the data and perform statistical analysis based on the survey results received;<\/li>\n
    • Gain clear understanding and insights for reviewing performance management documents produced by the organization assessed;<\/li>\n
    • Learn how to build and customize an audit interview guide;<\/li>\n
    • Find out how to develop clear, accurate and relevant audit reporting conclusions;<\/li>\n
    • Demonstrate excellent written and oral abilities to present recommendations and gain organizational buy-in.<\/li>\n<\/ul>\n

      Evaluation<\/strong><\/h3>\n

      The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:<\/p>\n

        \n
      • Certificate of Completion<\/strong>\u00a0(soft copy): after completing pre-course activities and passing the Certification Exam;<\/li>\n
      • Certificate of Attendance<\/strong>\u00a0(hard copy): after participating in the 3 days of onsite training course;<\/li>\n
      • Certified Performance Audit Professional<\/strong>\u00a0diploma<\/strong>\u00a0(hard copy): after successfully completing all of the 3 stages of the learning experience.<\/li>\n<\/ul>\n

        Course Outline<\/span><\/strong><\/p>\n

        – Understand Performance Management Maturity Models Fundamentals<\/h3>\n

        Understanding the Context for Performance Management Auditing<\/strong><\/h4>\n
          \n
        • Business management trends;<\/li>\n
        • The role & importance of performance management systems;<\/li>\n
        • Performance Management as a central organizational capability;<\/li>\n
        • Challenges in auditing;<\/li>\n
        • The role of performance management system audit;<\/li>\n
        • Audit principles.<\/li>\n<\/ul>\n

          The Pillars of the Performance Management Systems<\/strong><\/h4>\n
            \n
          • Strategic Planning;<\/li>\n
          • Performance Measurement;<\/li>\n
          • Performance Management;<\/li>\n
          • Performance Culture;<\/li>\n
          • Employee Performance Management.<\/li>\n<\/ul>\n

            Performance Management Auditing Tools<\/strong><\/h4>\n
              \n
            • Maturity models – Interviews – Documents Analysis;<\/li>\n
            • The added value generated by Performance Management Maturity Model Assessment;<\/li>\n
            • Performance Management Maturity Model Components;<\/li>\n
            • Maturity Levels & Scoring Methodology.<\/li>\n<\/ul>\n

              – \u00a0Deploy the Performance Management Audit<\/h3>\n

              The Performance Audit Project Plan<\/strong><\/h4>\n
                \n
              • Audit Objectives and scope;<\/li>\n
              • Major milestones;<\/li>\n
              • Project deliverables;<\/li>\n
              • Communication plan.<\/li>\n<\/ul>\n

                The Performance Management Maturity Survey<\/strong><\/h4>\n
                  \n
                • Key stakeholders identification;<\/li>\n
                • Survey audience segmentation;<\/li>\n
                • Data gathering process;<\/li>\n
                • Statistical analysis & interpretation of raw data;<\/li>\n
                • Case study: Practice data interpretation.<\/li>\n<\/ul>\n

                  Interviewing Key Stakeholders<\/strong><\/h4>\n
                    \n
                  • Interview guide outline;<\/li>\n
                  • Best practices in formulating questions;<\/li>\n
                  • Key stakeholders identification;<\/li>\n
                  • Interview preparation & scheduling;<\/li>\n
                  • Case study: Develop an interview guide.<\/li>\n<\/ul>\n

                    Analysis of Performance Management Documents<\/strong><\/h4>\n
                      \n
                    • Documentation assessment methodology;<\/li>\n
                    • Documents checklist;<\/li>\n
                    • Guidance on assessing and rating documents;<\/li>\n
                    • Sampling methodology;<\/li>\n
                    • Case study: Practice documents assessment.<\/li>\n<\/ul>\n

                      – Diagnosis & Feedback for Improvement<\/h3>\n

                      Create insightful data analysis<\/strong><\/h4>\n
                        \n
                      • Case study: Aggregate findings from maturity model survey, interviews and documents assessment;<\/li>\n
                      • Improvement areas and strengths;<\/li>\n
                      • Performance Management Maturity Model score interpretation.<\/li>\n<\/ul>\n

                        Consolidate the Audit Report<\/strong><\/h4>\n
                          \n
                        • Performance management audit outputs checklist;<\/li>\n
                        • Define audit report structure;<\/li>\n
                        • Guidance to writing the audit report;<\/li>\n
                        • Report design and visualization;<\/li>\n
                        • Case study: Interpret results, formulate conclusions and recommendations;<\/li>\n
                        • Roadmap for future improvements.<\/li>\n<\/ul>\n

                          Present the Audit Findings & Recommendations<\/strong><\/h4>\n
                            \n
                          • Audit presentation;<\/li>\n
                          • Performance culture in organizations;<\/li>\n
                          • The performance management audit cycle;<\/li>\n
                          • Audit recommendations follow-up.<\/li>\n<\/ul>\n

                            Program Overview & Next Steps<\/strong><\/h4>\n
                              \n
                            • \n

                              Performance Audit Project Closure;<\/h4>\n<\/li>\n
                            • \n

                              Lessons learned log;<\/h4>\n<\/li>\n
                            • \n

                              Professional Development opportunities in the field;<\/h4>\n<\/li>\n
                            • \n

                              Organizational recognition & awards.<\/h4>\n<\/li>\n<\/ul>\n

                              Review & Certification Exam<\/strong><\/p>\n

                                \n
                              • Course review;<\/li>\n
                              • Certification Exam.<\/li>\n<\/ul>\n

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